Shipping Policy – Glazeya

Below is our shipping policy to help you understand how we process and deliver your orders.

Order Processing

Once your order is placed and successfully confirmed, we begin processing it for shipment.

Order processing may take 1–2 business days, depending on the time of purchase and the volume of orders.

Shipping Locations & Delivery Times

We currently deliver across Pakistan.

• Within Islamabad: Orders within Islamabad will typically be delivered within 3–4 working days.
• Outside Islamabad: Orders outside Islamabad will usually be delivered within 4–5 working days.

Please note that delivery times may vary due to factors such as weather conditions, public holidays, courier availability, or other circumstances beyond our control.

While we aim to meet the estimated delivery times, these timeframes are not guaranteed and occasional delays may occur.

Shipping Costs

Shipping charges will be displayed at checkout before you confirm your order.

Any applicable delivery charges may vary depending on the delivery location and order.

Order Confirmation & Tracking

Once your order has been dispatched, you may receive an order confirmation/shipping notification through WhatsApp or other available contact details, along with tracking information where available.

You can use the tracking information to monitor the status of your shipment.

Packaging

We take great care in packaging every Glazeya product to help ensure that it reaches you safely and in good condition.

Our products are carefully packed to minimize the risk of damage during transit.

For damaged or broken products, please refer to our Return & Exchange Policy regarding the required unboxing video.

Delivery Issues

If your order is delayed, arrives damaged, or you receive an incorrect product, please contact our customer support team as soon as possible.

For damaged, broken, defective, or incorrect products, please make sure you have followed the unboxing video requirement mentioned in our Return & Exchange Policy.

Contact Us

If you have any questions or need assistance with your order, please contact our customer support team through the contact details provided on our website.

We're always happy to help you!